Why Choosing a Smaller Freight Forwarder Is Sometimes Better

When it comes to shipping and logistics, many businesses automatically turn to big, well-known freight forwarding companies. However, smaller freight forwarders should not be overlooked. In fact, there are several reasons why you should consider using a smaller freight forwarder for your shipping needs.

1. Personalized service: One of the major benefits of working with a smaller freight forwarder is the personalized service you will receive. These companies tend to have a more hands-on approach, and the team is often more readily available to answer questions and provide updates on your shipments. This can be especially helpful if you have complex shipping needs or require special handling for your cargo. 2. Flexibility: Smaller freight forwarders are often more agile and able to adapt to changing circumstances. This can be especially useful in today’s fast-paced, constantly changing business environment. If you have a last-minute change or need to make an adjustment to your shipping plan, a smaller freight forwarder may be more able to accommodate your request. 3. Cost-effective: In general, smaller freight forwarders tend to have lower overhead costs, which can translate into more competitive pricing for their services. This can be especially attractive for small and medium-sized businesses that may be operating on a tight budget. 4. Local knowledge and connections: Smaller freight forwarders are often more deeply rooted in their local communities and have established relationships with local carriers and other service providers. This can be beneficial if you are shipping to or from a specific region and need local expertise and connections to ensure smooth and efficient transportation. 5. Specialized services: Many smaller freight forwarders specialize in certain types of cargo or shipping lanes, which can be a major advantage if you have specialized shipping needs. For example, a small freight forwarder that specializes in handling perishable goods or hazardous materials may be able to provide more tailored services and expertise in these areas. 6. Improved communication: When working with a larger freight forwarder, it can be easy for your shipments to get lost in the shuffle and for communication to break down. With a smaller freight forwarder, you are more likely to have a direct point of contact and improved communication throughout the shipping process.

Overall, while larger freight forwarding companies may have the resources and scale to handle a wide range of shipping needs, smaller freight forwarders can offer a number of advantages, including personalized service, flexibility, cost-effectiveness, local knowledge and connections, specialized services, and improved communication. So, before you automatically turn to a big, well-known freight forwarder, consider the benefits of working with a smaller company for your shipping needs.

Black Label Logistics provides daily interstate linehaul solutions between Melbourne, Canberra, Sydney and Brisbane. Please contact us at sales@blacklabellogistics.com.au or visit our website to enquire about booking a job www.blacklabellogistics.com.au. Thank you.